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Please read these terms and conditions carefully before downloading and buying any services and products from the website.

By registering, downloading or buying any service or product from the website or via any application on any electronic device from HecTo Learn (Pty) Ltd (“HecTo”) located at www.hectolearn.co.za, you agree that you have read, understood and agreed to the terms and conditions contained herein (“the Terms”).

  1. Introduction and services
    1. HecTo provides an online platform which offers educational products or online training.
    2. The Terms are subject to change without notice. We shall notify you about significant changes by sending a notice to the email address registered in your account, or by placing a prominent notice on our website, so that you can choose whether to continue using our services or products. Significant changes will go into effect 30 days after we notify. Non-material changes or clarifications will take effect immediately upon posting of the updated policy on our website. You should periodically check our Terms and Privacy policy for updates. Your use of the website or the products or services after such a change will constitute acceptance by you of such changes.
  2. Relationship between the parties
    1. HecTo acts as an intermediary between trainers, content providers and users.
    2. Although HecTo endeavours to use the best available trainers and content, HecTo is not responsible for the quality or accuracy of the content of the educational products or the training provided by the tutor.
  3. Registration process
    1. In order to access any product or services, you must complete a registration process. Each user shall have only 1 (one) account and agrees to provide accurate, current and complete information during the registration process and to update such information as and when it changes.
    2. Please refer to our Privacy Policy on handling of personal information.
  4. User responsibilities and warranties
    1. By using the HecTo website, you warrant that:
      1. you have read and agreed to the Terms;
      2. you are at least 18 (eighteen) years old and/or you have permission from your parent or guardian to use Hecto’s services and products, if such permission is required;
      3. if you are a parent of a learner and use your account for your children or individuals for whom you are otherwise the legal guardian, that both you and your children/wards will adhere to the Terms. You also agree that you are responsible for monitoring the account and your child’s/ward’s activities on the website.
  5. Prohibited uses
    1. By using the HecTo website, you agree that you will not under any circumstances:
      1. use the website, products or services, or any information contained therein in any way that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
      2. use the website, products or services for any unlawful purpose, for any purpose not expressly intended by HecTo or for the promotion of illegal activities;
      3. attempt to, or harass, abuse or harm another person or group on any forum or any other communication;
      4. use any software, technology, or device to scrape, spider, or crawl the service or harvest or manipulate data;
      5. use the communication systems provided by or contacts made on HecTo for any commercial solicitation purposes.
  6. Termination of registration
    1. Should HecTo determine that you are not eligible to use the website or any product or services, or have violated the Terms, it reserves the right, at its sole discretion, to immediately terminate your access to all or part of the website, to remove your profile and/or any content posted by or about you from the website, and/or to terminate your registration, with or without notice.
    2. Following any termination of any individual’s use of the site or the services, HecTo reserves the right to send a notice thereof to other registered users with whom we believe the individual has corresponded.
    3. Our decision to terminate an individual’s registration and/or to notify other registered users with whom we believe the individual has corresponded does not constitute, and should not be interpreted or used as information bearing on, the individual’s character, general reputation, personal characteristics, or mode of living.
  7. Changing or removing your personal information and closing your account
    1. If the ersonal information you provided when you registered changes, you may update this information by logging into your account and accessing your account settings. To request removal of other information you have voluntarily posted on our website, such as information you may have posted in forums, contact us. In some cases, we may not be able to reasonably accommodate your request to remove your information, in which case we will let you know if we are unable to do so and why.
    2. If you no longer wish to participate in our services you may close your account directly in the account settings portion of your account.
    3. If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain information related to you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal Information, account recovery, auditing our records, enforcing our rights and obligations under our agreements or if required by law.
  8. No warranty
    1. The information and materials contained on the website, including text, graphics, information, links or other items are provided “as is” and/or “as available”. Likewise, trainers’ training, opinions and advice or other information or content made available through the products, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HecTo DOES NOT: (1) WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS INFORMATION AND MATERIALS; (2) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY OTHER PARTY; (3) WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, FREE FROM COMPUTER VIRUSES, UNINTERRUPTED, ALWAYS AVAILABLE, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED; OR (4) GIVE ANY WARRANTIES THAT USE OF THE CONTECT OR SERVICES WILL IMPROVE YOUR MARKS OR BENEFIT YOU. TO THE EXTENT PERMITTED BY APPLICABLE LAW, HecTo EXPRESSLY EXCLUDES ALL CONDITIONS, WARRANTIES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW OR THE LAW OF EQUITY AND DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS.
    2. IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, HecTo MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED REGARDING THE SUITABILITY OF ANY TUTOR.
  9. Assumption of risk
    You assume all risk when using the website, including, but not limited to the risks associated with any online or offline interactions with users of the website or the services. You agree to take all necessary precautions when interacting with other site visitors or users.
  10. Indemnities
    1. The user indemnifies and holds harmless HecTo, members, employees, and partners from any demand, action or application or other proceedings, including for attorneys’ fees and related costs such as tracing fees, made by any third party and arising out of or relating to the user’s use of HecTo or services or products offered or ordered through HecTo in any way.
    2. The user agrees to indemnify, defend and hold HecTo harmless from any direct or indirect liability, loss, claim and expense (including reasonable legal fees) related to the user’s breach of these Terms.
    3. This clause will survive termination of your use of the website.
  11. Dispute resolution
    1. Should any dispute, disagreement or claim arise between the parties, the parties shall endeavor to resolve the dispute amicably, by negotiation, and with the best interests of both parties in mind.
    2. Should the parties fail to resolve such dispute in the aforesaid manner or within such further period as the parties may agree to in their negotiation, the parties will approach an independent industry expert who shall mediate the discussion on their behalf.
    3. The parties both agree that in no circumstance will either party publicise the dispute on any social media or other public platform. The parties understand that any publicity of this nature can cause serious damage to the other party, which damage may result in a financial claim.
  12. Payment and refund policy
    1. HecTo reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
    2. To the extent you elect to purchase any services or products, you authoriSe HecTo to charge your chosen payment provider.
    3. All payments for services/products are non-refundable and there are no refunds or credits for unused or partially used services/products or service/product cancellations. Notwithstanding the foregoing, we will refund the most recent charge if the trainer does not train in your allotted slot, through no fault of your own. The refund will apply to the most recent charge only.
  13. General
    1. The Terms containS the entire agreement between the parties in relation to the subject matter hereof.
    2. No indulgence, leniency or extension of time granted by HecTo shall constitute a waiver of any of HecTo’s rights under these Terms.
    3. The user’s access and/or use of the website, any downloaded material from it and the operation of these Terms (including any transaction concluded pursuant thereto) shall be governed by and construed in accordance with the laws of the Republic of South Africa.
    4. Should you have any complaints or queries, kindly address an e-mail to [email protected] advising HecTo of same.
    5. In the event of the user failing to pay any amount timeously or breaching these Terms, the user shall be liable for all legal costs (on the scale as between attorney and client) (including collection commission) which may be incurred by HecTo in relation to the payment failure or breach.
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